Branch Health Clinic Makalapa Streamlines Care and Access With Front Desk Integration and PAD Transition
In a major step toward improving efficiency and patient satisfaction, Branch Health Clinic Makalapa has successfully launched a new integrated front desk that consolidates four previously separate check-in locations: Optometry, PCMH Gold and Red Teams, and Obstetrics and Gynecology, into a single, streamlined operation. Coinciding with this initiative, the clinic also transitioned all Outpatient Service Section and Specialty Service Clinic functions to the Patient Administration Department, effective Aug. 1.