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Also, you have until March 31 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Phone

Appointment Line: 888-683-2778
JBPHH 911 Dispatch: 808-471-7114 or 911
BHC Makalapa Quarterdeck: 808-473-1880
BHC Kaneohe Bay Quarterdeck: 808-496-3365
BHC Camp Smith: 808-869-2600
BHC Wahiawa: 808-663-1400

Other phone numbers can be found in our directory.

Hours

BHC Makalapa: Monday-Friday, 7 a.m. to 4 p.m.
Except for the dates below:

  • First Wednesday of each month:  9 a.m. to 4 p.m.
  • Fourth Friday of each month: 8 a.m. to 4 p.m.

BHC Kaneohe Bay: Monday-Friday, 7:30 a.m. to 4 p.m.
Except for dates below:

  • First Wednesday of each month: 9 a.m. to 4 p.m.
  • Second Friday of each month: 8 a.m. to 4 p.m.

BHC Camp Smith: Monday-Friday, 7:30 a.m. to 4 p.m.
Except for the dates below:

  • First Wednesday of each month: 9 a.m. to 4 p.m.
  • Fourth Friday of each month: 9 a.m. to 4 p.m.

BHC Wahiawa: Monday-Friday, 7 a.m. to 4 p.m.
 Except for the dates below:

  • First Wednesday of each month: 9 a.m. to 4 p.m.
  • Third Friday of each month: 9 a.m. to 4 p.m.

Patient Advocate

Phone Number: 808-426-6361
Email Address: dha.nhch-pr@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone Number: 808-473-1800, opt 9, ext2282 

Interactive Customer Evaluation (ICE)

Location

Naval Health Clinic Hawaii Headquarters
480 Central Ave., Building 1750
Joint Base Pearl Harbor-Hickam, HI 96860-4908
 
BHC Makalapa: 1253 Makalapa Road, Honolulu, HI 96817
BHC Camp Smith: 4 Elrod Road, Aiea, HI 96701
MCBH Kaneohe Bay Branch Health Clinic: 6905 Harris Ave., Kailua, HI 96734
BHC Wahiawa: 500 Center St., Wahiawa, HI 96786
 
For questions or comments regarding this website, media queries, or VIP visits, contact usn.jbphh.navhlthclinpearlhi.list.nhch-pao@health.mil.
*NOTE: These inboxes are not monitored 24/7 and are not equipped to provide you with medical advice. If you have questions or comments regarding medical care, contact the appointment line at 1-888-MTF-APPT (683-2778) or call the Military Health System Nurse Advice Line at 800-TRICARE (874-2273).

For questions or comments regarding this website, media queries, or VIP visits, contact Naval Health Clinic Hawaii Public Affairs/Protocol Office

*NOTE: These inboxes are not monitored 24/7 and are not equipped to provide you with medical advice. If you have questions or comments regarding medical care, contact the appointment line at 1-888-MTF-APPT (683-2778) or call the TRICARE Nurse Advice Line at 1-800-394-2237.

    Don't forget to keep your family's information up to date in DEERS!