Health Services

Primary Care

Primary Care is a health service you get from a primary care provider or primary care manager (PCM) during a doctor’s visit.

Services

  • Routine check-ups: Regular visits for overall health maintenance.
  • Preventive care: Services focused on preventing disease, such as vaccinations and screenings.
  • Acute illness treatment: Care for sudden, short-term illnesses like colds or the flu.
  • Chronic condition management: Ongoing care for long-term conditions like diabetes or hypertension.
  • Non-emergency medical treatment: Treatment for conditions that require medical attention but are not emergencies.
  • Ongoing care: Follow-up appointments for existing medical issues.
  • Family planning: Services related to reproductive health and contraception.
  • Patient education and counseling: Information and guidance on managing your health. 
To speak to a nurse about an immediate healthcare need at any time, call the toll-free Nurse Advice Line at 1-800-TRICARE (874-2273)

Location

Naval Health Clinic Hawaii offers primary care services at four clinic locations.

Appointments

To make, cancel, reschedule appointments or contact your healthcare team, you may contact 1-888- MTF-APPT (683-2778), Monday - Friday, 6:30 a.m. to 4 p.m.

To message to your healthcare team, schedule/reschedule or request appointments, review laboratory/radiology results, request prescription renewal/refill you may send a message via MHS GENESIS Patient Portal.

The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team.

Enrollment

Please call TRICARE West (TriWest Healthcare Alliance) 1-888-874-9378

Contact Us

Phone

Appointment Line: 888-683-2778
  • BHC Makalapa: 808- 473-1880
  • BHC Kaneohe Bay: 808-496-3365
  • BHC Wahiawa: 808-653-1400
  • BHC Camp Smith: 808-869-2605
MHS GENESIS Patient Portal 
MHS Nurse Advice Line : 800-874-2273

Hours

  • Monday-Friday 7:30 a.m. to 4:30 p.m.
  • 1st Wednesday of the month: 9 a.m. to 4 p.m.
  • 2nd Thursday of the month: 7:30 a.m. to 12 p.m.
  • Closed in observance of federal holidays
Don't forget to keep your family's information up to date in DEERS!